Common Issues

TV is showing a distorted picture (flickering, red lines, wrong size etc.)
We apologise that you are experiencing an issue with your unit. Check the cables First, please ensure that your QTIME unit is the only device plugge...
Tue, 11 Jun, 2019 at 3:55 AM
I am unable to pair my QTIME unit with my phone/tablet
We apologise that you are experiencing an issue with pairing your unit. If you are repeatedly unable to successfully pair your unit with your phone or t...
Tue, 11 Jun, 2019 at 4:08 AM
Can I pair two QTIME units with one phone/tablet?
Unfortunately a smartphone or tablet can only be paired with one QTIME unit at any given time. If you want to pair a second unit you will need to instal...
Tue, 11 Jun, 2019 at 4:07 AM